I cannot connect to my database instance

I’m a student studying development

I cannot connect to my database instance:
ERROR: Console request failed: endpoint is temporary unavailable. check your quotas and/or contact our support

The active time is 0/50h. Aren’t you giving me 50 hours every month?
If there is no way to solve this other than paying the fee, can I get my data back?

Hi @user6 ,

Can you confirm the name of your database service please?