Hi there,
While I’m already on the lowest plan so why is Koyeb.com charging my card?
Is it not free even with the basic plan?
Please check my account.
Hi @wspltd,
I can see that you deployed 2 Micro instances. According to the information on the pricing page, every month you get a $5.50 discount which lets you deploy 2 Nano instances or 1 Micro instance free of charge. Additional services, such as custom domains or extra outbound bandwidth are charged separately.
Oh i see,
Unfortunately I was never aware from such Policy.
I already downgrade to Nano (lowest plan).
Is there any possibility to cancel my current billing invoice?
I can’t pay this.
Since your question is related to your account, I moved our conversation to email.
So can you please give me relief?
Because i was not awareed from such condition.
Hey @wspltd
@Sebastian reached out to you via our support channel to sort this out and figure out how we can help you.