Cannot find private Docker image on GitHub Container registry

Troubleshooting and help
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1

Hi.

I deployed an app some months ago through a private Docker image stored on GitHub Container registry. Everything worked until I started a new deployment.

Every time I try to start a new deployment, I’m getting the following error message in the image configuration:

The image "ghcr.io/<image-path>:latest" was not found. Please verify the image path.

And the following log messages from deployment:

Instance created. Preparing to start...

Image download failure. An unexpected error occurred. If the error persists, try to redeploy or contact us.

Instance stopped.

I need help as soon as possible to fix this issue!

2

Hi Juan,

It seems from the error message that the image path is incorrect.
I can check what’s happening, you can DM me the deployment ID?

3

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