Unable to verify my payment method

Hello,

My free trial ended and I must subscribe to the starter plan but I get an error when I try to validate my payment method.

I have validated my 3DS, I am debited 1$ and then refund.

Could you help me please ?

Thanks

Pierre

Hi Pierre,

Apologies for the delayed answer here, do you still have the issue? It seems you have an organization on the starter plan.

I just succed to verify my payment in the afternoon ! So I guess it is resolved.