I need some help with my account email issue.(ljfwmg3@gmail.com)
When I registered my Koyeb account, I used an email address that has now been permanently deactivated by the provider.
Currently, I am still able to log in to app.koyeb.com successfully, but I can no longer:
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receive verification codes
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change my email address
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enable two-factor authentication (2FA)
All security-related actions require email verification, which I cannot receive anymore because that mailbox no longer exists.
This puts my account in a risky and blocked state — I have access now, but I cannot improve security or update my contact email.
I would really appreciate it if a Koyeb administrator could help me:
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replace the registered email address with my new active email, or
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provide a safe manual process to recover and secure my account.
I can provide any necessary information to verify ownership of the account