Lost access to 2FA

hello, I had a koyeb account which I lost the 2fa acccess. I tried serveral attempts to reach you by mailing hi@koybe.com or support@koyeb.com but got no reply. I use a local password manager for 2fa and password it doesn’t sync to cloud. But that because a problem to me, due to disk failure I lost access to the its database. I managed to recover the password through email reset but I can’t do anything about 2fa. Please help.