Hello, my trial has recently ended and my deployment has been stopped for some reason, even though I switched it to a free instance. Now I’m being prompted to create a new organization on a free tier, but wouldn’t I lose all my existing projects if I do so? Can I just transfer my organization to a free tier without losing my data?
I’m practically locked out of my project right now, so I can’t even copy-paste configs from it to a new one easily.
You can sign up for the Starter plan, which is a pay-per-use plan only. The plan itself is free and includes a free tier. You can then access all your existing services, which were paused at the end of the trial.
Unfortunately I don’t have a globally accepted CC, so that’s not an option for me. That’s why I asked a question here.
I understand. Unfortunately, there is no way to transfer your organization. You’ll have to create a new organization and redeploy your services.
Can I at least get a couple more days so I can copy the files from there? Setting up everything again from the scratch doesn’t sound really appealing.
Well, that’s unfortunate. It seems I’ll not be able to transition as easily as I planned, since the support ignores my emails.
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