CNAME record configured. Provisioning SSL certificate

Troubleshooting and help
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1

I am facing this issue for last 48 hrs
I configured domain in koyeb but its showing CNAME record configured. Provisioning SSL certificate. Domin is not yet working and I am getting this response from domain provider
I’m sorry to hear that your domain is not working properly after configuring it in Koyeb. It seems like the SSL certificate is still being provisioned. This process can take some time to complete.

In the meantime, I recommend checking if the CNAME record is correctly configured for your domain. Make sure that the CNAME record points to the correct destination provided by Koyeb.

If you have already verified the CNAME record and it is correct, I suggest waiting for a little longer for the SSL certificate provisioning process to finish. It usually takes a few minutes to a few hours, depending on the hosting provider.

If the issue persists after some time, I recommend reaching out to Koyeb’s support team for further assistance. They will be able to investigate the issue and help you resolve it.

2

Help me please

3

Hey!

Could this by any chance be linked to CAA records on your domain or any of its parent domain?

4

yes I have

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5

is this correct I correctly followed the guidlince but last 48 hrs its still showing this as result
CNAME record configured. Provisioning SSL certificate.

6

I got a solution Thank you

7

Hi there im also facing same error and also using Hostinger , How did you got around this?

8

Hey!

Did you configure CAA records correctly? Configure Custom Domains | Koyeb

In short:

  • If there are CAA records set for your domain, they should include pki.goog
  • If there are no CAA records set for your domain but there are set for one of its subdomain, they should include pki.goog

You can verify using the command dig CAA <yourdomain>, for example dig CAA example.com