Unable to create/deploy a new tenstorrent instance

So i have a access to tenstorrent’s koyeb instance but whenever i try to create/deploy a new instance I am handed to the form which we have to submit to get access. but as i have access already I should be able to create/deploy a instance

Hello,

I’ve looked at your account, and your access was a 1-month access starting from the 4th of November.

It has now expired.

You may request an extension using a form that you have received via email.

Best,
Bastien

Hello,

I have applied a new token after that coupon timeline ended. but still having problem
Best,

Himanshu