Dear Koyeb Support,
I recently attempted to create an account on Koyeb but received the following message:
“We cannot offer you access to Koyeb. Your account matches patterns often associated with violations of our Terms of Service…”
I believe this may have been triggered by mistake. I am a legitimate user and have no intention of violating your Terms of Service. I would appreciate the opportunity to verify my identity and clarify any misunderstandings that may have led to this decision.
Please let me know how I can proceed with the identity verification process and if there is any additional information you require from me.
Thank you for your consideration.
Best regards,
Dongwon Shin
Student, Korea Polytechnic University (Smart Information & Communication Dept.)
sdw9851@gmail.com