Refund Request - Accidentally upgraded to Pro Tier

While registering for Koyeb, I accidentally upgraded my account to the Pro Tier and was charged unexpectedly. I haven’t used any Pro features yet and would like to request a refund and a downgrade back to the Free tier.

Thank you for your help!

I already contacted support by email regarding unintended charges (~8€ total) from inactive/deleted services. I would like to escalate the request for review and possible refund. Account email: spottedbotgestione@gmail.com